Frequently asked questions
What is the return policy?
We want you to absolutely love your purchase. If you’re not fully satisfied, just contact us and we’ll do everything possible to make it right because your happiness is our priority.
Are any purchases final sale?
Most items can be returned or exchanged. Limited campaign bundles and discounted offers are final sale, but we’ll always clearly state this at checkout.
When will I get my order?
Orders are processed within 1–2 business days. Standard UK shipping usually takes 2–5 business days. You’ll receive a tracking number so you can watch your item arrive.
How much does shipping cost?
UK standard shipping is free for orders over £20. Orders under £20 have a small flat-rate fee of £2.99. Express shipping options are also available at checkout.